Terms & Conditions

Last updated: May 18, 2026

1. About Us

Bulk Green Coffee is a trading name of Graycup Enterprises, a green coffee procurement and distribution business operating out of India. We source specialty and commercial-grade green coffee beans from farms across India and supply them to roasteries, cafes, importers, and other buyers worldwide.

By placing an order or using this website you agree to these Terms & Conditions in full.

2. Products & Services

We offer the following green coffee products. All prices are in Indian Rupees (INR) per kilogram and represent the minimum ex-warehouse price — final pricing depends on grade, lot size, and destination:

ProductRegionPrice Range (INR/kg)
Koraput Arabica NaturalsEast India (Odisha)₹1,100 – ₹1,900
Koraput Arabica Honey Sun-DriedEast India (Odisha)₹1,200 – ₹2,100
Koraput Arabica WashedEast India (Odisha)₹1,100 – ₹1,900
Halflong Arabica NaturalsNorth East India (Assam)₹1,750
Chirang Robusta NaturalsNorth East India (Assam)₹750 – ₹1,100
Tirap Robusta NaturalsNorth East India (Arunachal Pradesh)₹800 – ₹1,200
Chikmagalur ArabicaSouth India (Karnataka)₹950 – ₹1,700
Coorg ArabicaSouth India (Karnataka)₹900 – ₹1,600
Wayanad ArabicaSouth India (Kerala)₹900 – ₹1,650
Bababudangiri ArabicaSouth India (Karnataka)₹1,200 – ₹2,200

We also offer white-label packaging, custom blending, and product-request sourcing as additional services. Samples (100g, 1kg, 3kg, 5kg) are available for purchase via our Buy Samples page.

3. Pricing & Currency

All listed prices are in Indian Rupees (INR). Currency conversions shown on the site are indicative only and based on live exchange rates. All payments are processed in INR through our payment gateway (Cashfree Payments). We reserve the right to update prices without prior notice.

4. Orders & Payment

  • Sample orders are prepaid via the checkout on this website.
  • Bulk orders (10kg and above) are invoiced separately; payment terms are agreed upon before dispatch.
  • We accept payment via the Cashfree payment gateway (UPI, cards, net banking, and international cards).
  • Orders are confirmed only after payment is received and verified.

5. Shipping & Delivery

  • Samples are typically dispatched within 2–5 business days of payment confirmation.
  • Delivery timelines vary by destination. Domestic (India): 3–7 days. International: 7–21 days.
  • Shipping costs, if any, are communicated before order confirmation.
  • Risk of loss passes to the buyer upon handover to the courier.

6. Quality & Disputes

We stand behind the quality of our coffee. If a product arrives damaged or materially different from what was described, please contact us within 7 days of delivery with photographs. We will investigate and, where applicable, offer a replacement or credit. See our Refunds & Cancellations policy for full details.

7. Intellectual Property

All content on this website — including product descriptions, images, and copy — is the property of Graycup Enterprises. You may not reproduce or redistribute any content without written permission.

8. Limitation of Liability

To the maximum extent permitted by law, Graycup Enterprises is not liable for any indirect, incidental, or consequential loss arising from your use of our products or this website. Our total liability is limited to the amount paid for the specific order in dispute.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of New Delhi, India.

10. Contact

For any questions regarding these Terms, reach us at: