Terms & Conditions
Last updated: May 18, 2026
1. About Us
Bulk Green Coffee is a trading name of Graycup Enterprises, a green coffee procurement and distribution business operating out of India. We source specialty and commercial-grade green coffee beans from farms across India and supply them to roasteries, cafes, importers, and other buyers worldwide.
By placing an order or using this website you agree to these Terms & Conditions in full.
2. Products & Services
We offer the following green coffee products. All prices are in Indian Rupees (INR) per kilogram and represent the minimum ex-warehouse price — final pricing depends on grade, lot size, and destination:
| Product | Region | Price Range (INR/kg) |
|---|---|---|
| Koraput Arabica Naturals | East India (Odisha) | ₹1,100 – ₹1,900 |
| Koraput Arabica Honey Sun-Dried | East India (Odisha) | ₹1,200 – ₹2,100 |
| Koraput Arabica Washed | East India (Odisha) | ₹1,100 – ₹1,900 |
| Halflong Arabica Naturals | North East India (Assam) | ₹1,750 |
| Chirang Robusta Naturals | North East India (Assam) | ₹750 – ₹1,100 |
| Tirap Robusta Naturals | North East India (Arunachal Pradesh) | ₹800 – ₹1,200 |
| Chikmagalur Arabica | South India (Karnataka) | ₹950 – ₹1,700 |
| Coorg Arabica | South India (Karnataka) | ₹900 – ₹1,600 |
| Wayanad Arabica | South India (Kerala) | ₹900 – ₹1,650 |
| Bababudangiri Arabica | South India (Karnataka) | ₹1,200 – ₹2,200 |
We also offer white-label packaging, custom blending, and product-request sourcing as additional services. Samples (100g, 1kg, 3kg, 5kg) are available for purchase via our Buy Samples page.
3. Pricing & Currency
All listed prices are in Indian Rupees (INR). Currency conversions shown on the site are indicative only and based on live exchange rates. All payments are processed in INR through our payment gateway (Cashfree Payments). We reserve the right to update prices without prior notice.
4. Orders & Payment
- Sample orders are prepaid via the checkout on this website.
- Bulk orders (10kg and above) are invoiced separately; payment terms are agreed upon before dispatch.
- We accept payment via the Cashfree payment gateway (UPI, cards, net banking, and international cards).
- Orders are confirmed only after payment is received and verified.
5. Shipping & Delivery
- Samples are typically dispatched within 2–5 business days of payment confirmation.
- Delivery timelines vary by destination. Domestic (India): 3–7 days. International: 7–21 days.
- Shipping costs, if any, are communicated before order confirmation.
- Risk of loss passes to the buyer upon handover to the courier.
6. Quality & Disputes
We stand behind the quality of our coffee. If a product arrives damaged or materially different from what was described, please contact us within 7 days of delivery with photographs. We will investigate and, where applicable, offer a replacement or credit. See our Refunds & Cancellations policy for full details.
7. Intellectual Property
All content on this website — including product descriptions, images, and copy — is the property of Graycup Enterprises. You may not reproduce or redistribute any content without written permission.
8. Limitation of Liability
To the maximum extent permitted by law, Graycup Enterprises is not liable for any indirect, incidental, or consequential loss arising from your use of our products or this website. Our total liability is limited to the amount paid for the specific order in dispute.
9. Governing Law
These Terms are governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of New Delhi, India.
10. Contact
For any questions regarding these Terms, reach us at:
- Email: office@graycup.org
- Email: arjun@graycup.in
- Phone: +91 8527914317